Get Connected in Your New Home

Check Set Up Internet Off Your Moving To-Do List

Professional Installation Included
Make your home internet one less thing to worry about as you settle in. Professional installation and commercial-grade equipment are included in every Mercury internet package.
Starting Services?
Mercury offers fast, unlimited internet built for your online life. Easily work, learn, stream, game and more with our fiber or fixed wireless plans with speed options to suit any family’s needs.
Moving Services?
We make it easy to transfer your internet. Give us a call to confirm availability at your new address and schedule your transfer appointment.
Upgrade Your New Home With the Best Internet in Town
Frequently Asked Questions For Moving or Transferring Services
Mercury makes it easy for new homeowners to switch to fast fiber or fixed wireless internet. To check our availability in your new neighborhood, enter your address here.
We recommend starting your new Mercury service before disconnecting your current internet plan for a seamless transition. This way, you can ensure uninterrupted internet access during the switch.
Yes, setting up your internet before moving into your new home is possible. However, internet service providers usually require your physical presence for activation and installation. This means the best time for activation is typically the day of your move-in.
Your Mercury technician will assess your home to identify the best place to install your router. To get the most out of your Wi-Fi signal, your router should be in a clear and accessible space, away from large appliances that can emit electronic interference.
Yes, if you move to a condo or apartment, you will likely need permission from building management or your homeowners’ association to hook up your internet. Check with management or association leadership to confirm.
Yes, you must be home for your installation appointment because the installer will need access to the outside and inside of your home to complete your installation. Mercury requires someone over the age of 18 to be present at the time of installation.
We are continuously expanding our network across the Midwest to bring high-speed internet to residents and businesses. Visit our Service Areas page to learn where we’re going next and sign up for updates on availability in your area.
To see if Mercury internet is available in your new neighborhood, check your address here.
Depending on your current service plan, we may waive your activation fee for transferred services. Contact a local Mercury representative at (800) 354-4915 to learn more.
Yes! Making an upgrade or change to your current Mercury service is easy. Call (800) 354-4915 to make changes to your service.
Transferring your current Mercury services to your new home only takes a few minutes. To get started, contact your local Mercury team at (800) 354-4915.
Yes! When transferring your Mercury service to a new home, remember to take your equipment with you. If you have specific questions about your equipment, call us at (800) 354-4915.
Yes, we will schedule a visit from a Mercury technician to activate service at your new home. Contact a local Mercury representative at (800) 354-4915 to schedule your service.
If your move-in date has changed, contact a local Mercury representative at (800) 354-4915 to reschedule the date of your services.