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1 Gig Fiber Internet Powered by Mercury

In small towns and beyond, Mercury’s 1 Gig fiber internet service keeps you connected with lightning-fast speeds and reliability. Whether streaming movies, attending virtual meetings or gaming, discover seamless connectivity for your home or business.

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Quick Answer: Is 1 Gig Right for You?

  • Get 1 Gig if: You have three-plus people or more than 10 devices, stream 4K on multiple TVs, game competitively or work from home with heavy uploads.
  • 500 Mbps may be enough if: You’re a smaller household (five to 14 devices) with HD streaming and light remote work.
  • Consider 2 Gig if: You run 20+ devices, a home business, content creation or a heavily loaded smart home.

Understanding 1 Gig Fiber Internet

Mercury helps you tailor your internet speed to fit the unique needs of your household. 

1 Gig fiber internet delivers download and upload speeds of up to one gigabit per second, making it significantly faster than average broadband speeds. With ultra-fast speeds and low latency, 1 Gig fiber provides superior performance. 

From security systems and video doorbells to smart refrigerators, TVs, and tablets, the average household now has a growing number of connected devices. Mercury’s 1 Gig fiber is built for homes with 11 or more devices, delivering smooth 4K streaming, lag-free gaming and crystal-clear video conferencing.


Fiber internet relies on fiber optic cables that transmit data as light signals. This technology improves internet speeds, reliability and security. Fiber optic cables are also less susceptible to environmental damage from the elements.

Do You Need 1 Gig Internet?

Not every household needs 1 Gig—and being upfront about that builds trust. The right speed depends on how many people and devices are online at once and what you’re doing. The average U.S. home now runs nearly 20 connected devices, so device count climbs faster than most people expect. Here’s how to tell where you land:

  • 1 – 2 people, light use (browsing, HD streaming, a few devices): 100–500 Mbps is plenty. 1 Gig would be more than you need today.
  • A single remote worker with others online: 200–500 Mbps handles video calls plus a second person streaming.
  • Family of 3 – 5 with streaming + remote work: 500 Mbps to 1 Gig—choose 1 Gig if multiple people are online at peak times.
  • 4K on multiple TVs, gamers, 10+ devices: 1 Gig is the right call. Symmetrical speeds keep uploads and downloads fast for everyone at once.
  • 6+ heavy users, content creators, home business, dense smart home: 1 Gig is the floor—consider 2 Gig for zero compromises.

Still not sure? Run a quick speed test, count your connected devices and think about how many people are online during the busy evening hours. When in doubt, 1 Gig gives you room to grow as you add devices.

For a full breakdown by activity and household size, see our guide: What Is a Good Home Internet Speed?

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Fiber Internet Plans for Every Household

100 Mbps

3-Year Price Guarantee

happy woman sitting at desk looking at laptop
Affordable & Reliable

Ideal for web browsing, social media, and music and video streaming for a few devices.

500 Mbps

3-Year Price Guarantee

Senior couple with a laptop
+ Free Activation
Basic Streaming & Multiple Devices

Powerful enough for a small family with multiple devices and streaming in HD.

1 Gig

$100 Prepaid Mastercard + 3-Year Price Guarantee

+ Free Activation
+ $100 Gift Card
Fast Streaming & Remote Work

Blazing-fast speeds for families, remote work, gaming, and 4K streaming.

2 Gig

$300 Prepaid Mastercard + 3-Year Price Guarantee

family sitting on couch playing games together enjoying fast home internet from Mercury
+ Free Activation
+ $300 Gift Card
Ultra-Fast Streaming & 20+ Devices

Ultra-fast speeds for big families, home businesses and all of your devices.

2 Gig Plus

$400 Prepaid Mastercard + 3-Year Price Guarantee

Family with a tablet
+ Free Activation
+ $400 Gift Card
Ultra-Fast Streaming with Bundled Savings

Ultra-fast speeds for large families, plus 2 Wi-Fi Extenders and Tech Assurance at one low rate.

5 Gig

$400 Prepaid Mastercard + 3-Year Price Guarantee

Online gamer
+ Free Activation
+ $400 Gift Card
+ Free Wi-fi 7 Router
Next-Gen Technology For Entertainment

The fastest speeds for content creation, smart home automation and more.

Benefits of Mercury Fiber’s 1 Gig Internet

1 Gig fiber internet has greater bandwidth than traditional cable, satellite, fixed wireless and DSL. If your household includes multiple users engaging in streaming, gaming, working remotely or smart home automation, 1 Gig is a solid choice. 

Explore six ways 1 Gig internet transforms connectivity and enhances performance:

1. High Speed

1 Gig internet streams in high definition, delivering equal download and upload rates for improved service.

2. Rock-Solid Reliability

With 1 Gig internet, service is reliable with minimal electrical or weather interference.

3. Multi-Device Friendly

Everyone in the household can stream, game or video chat without running the risk of a service slowdown.

4. Low Latency

1 Gig’s faster responsiveness makes it ideal for real-time apps.

5. Better Security

Fiber technology establishes a secure connection to ensure your family’s privacy.

middle aged woman helping older woman on her laptop

6. Future-Proof

Technology evolves rapidly, fiber internet service helps you stay ahead of the curve and future-proof your home for innovations.

500 Mbps vs. 1 Gig vs. 2 Gig: Which Speed Makes Sense?

All three Mercury tiers deliver symmetrical fiber speeds with no data caps and no contracts. The difference is capacity—how many devices and simultaneous heavy tasks each comfortably handles:

What 1 Gig Internet Looks Like in Real Life

icon upload download

Each 4K stream uses about 25 Mbps. With 1 Gig, your household can run multiple 4K streams across TVs, tablets and phones at the same time—no buffering, no fighting over bandwidth while other devices stay online. A single 1 Gig connection can theoretically support around 40 simultaneous 4K streams, so a typical family will never hit the ceiling.

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Video platforms like Zoom need only a few Mbps per call, but uploads are where most connections struggle. Mercury’s 1 Gig fiber is symmetrical—1,000 Mbps upload as well as download, so screen sharing, cloud backups and large file transfers stay fast even while others in the house stream or game. Low 12 – 18 ms latency keeps calls crisp.

technology icon

Competitive gaming depends more on latency than raw speed, and Mercury fiber delivers 12 – 18 ms response times with symmetrical upload for lag-free play and smooth game streaming. Modern titles can exceed 150 GB; on 1 Gig they download in minutes, not hours—even while someone else is mid-match or streaming in 4K.

Want help matching speed to your devices? See What Internet Speed Do Smart Homes Really Need?

Fast, Friendly
Professional Installation

A Mercury installation technician will assess your home to determine the best placement for the router and modem for your 1 gig fiber internet.

The tech will install all necessary equipment and connect it to the network.

He or she will then conduct connectivity tests to ensure network strength and show you how to connect your devices to your 1 Gig fiber internet.

Get More With Mercury 1 Gig Fiber Internet

Mercury offers flexible monthly plans with no long-term contract, unlimited data and our best-in-class Wi-Fi 6 router. 

Our 1 Gig fiber can be supplemented with a Tech Assurance Plan for peace of mind. The plan covers up to $500 per year in charges for accidental damage to Mercury equipment or cabling and service calls for equipment and connectivity problems.

If your home is larger than 2,500 square feet, we recommend adding our Whole Home Wi-Fi, which offers additional coverage with mesh extenders. It eliminates dead spots around your home and can even extend connectivity to outdoor spaces such as a workshop, patio or pool.

For small businesses or remote workers using a VPN, we offer the ability to upgrade your plan with a static IP address. This service is also useful if you’re hosting websites or online services.

Customer Support

Mercury is committed to customer satisfaction and hassle-free service. We prioritize providing reliable support services, including troubleshooting assistance and technical guidance.

Leslie Jo Ann W.
10 hours ago
The representative was tenacious in helping resolve multiple problems. It took a while, but she solved everything!
Merilee D.
21 hours ago
The installers were quick, efficient and polite, always checking with me about how things would be connected to my home and explaining it clearly.
Karol H.
3 days ago
Unfortunately we didn't write down the lady's name that helped us this morning. She was very helpful and helped us solve our problem quickly and efficiently. We really appreciate it. This whole process signing on with Mercury Fiber has been excellent.
Leslie T.
4 days ago
Matt Cooper, the contracted installer was fantastic!! This young man needs a raise! He was dedicated, informative, and an expert at this job! Will absolutely recommend your service if you can assign this man as the lead installer in our neighborhood, Fox Run Subdivision in Pendleton, IN it would be greatly appreciated. Great Leader!
Carolyn W.
5 days ago
The customer service provided by Tyler was amazing.
Danielle M.
5 days ago
The customer service lady I spoke with was very thorough, charismatic and easy to talk to. I didn't have to wait on hold at all, not one time. And she made me feel like she genuinely cared.
Ryan R.
6 days ago
Katrina(sp?) is a wonderful asset to your customer service team. She was incredibly helpful and worked through all my questions in a friendly and thorough manner. We appreciate folks like her in this world. ❤️
Eddie G.
7 days ago
The tech really was professional and knew his stuff and set up everything perfectly and flawlessly. He also communicated extremely well and showed true professionalism!
Josh R.
7 days ago
The woman I spoke with was great in the customer service along with her skill set as a technician. I was very impressed being a service manager in HVAC. People like this a very hard to come by these days. Thanks to her efforts I have my internet restored.
Fred D.
1 week ago
Very efficient, flexible and personable. He did a great job with the install, very knowledgeable about the product and services, and very efficient
Ashley M.
2 weeks ago
Sean was great especially when he interacted with my kids and sort of included them in the "meeting" it made us all feel like it wasnt just a sale to him or Seth
Christy M.
2 weeks ago
Mercury Wireless representative Shaun was outstanding. He listened patiently, walked me through each step and resolved my problem. I have been extremely pleased with Mercury Wireless.
Scott W.
2 weeks ago
The installer was exceptionally good for us. He was very nice, very considerate, very knowledgeable, and efficient. In spite of there being trouble with downloading the software (clearly a temporary Mercury website updating delay), the installer worked hard to manually connect our devices to the service and we are SUPER pleased with how FAST it is !!! Amazing service !!!!
Polka L.
2 weeks ago
Customer service is excellent. Service technician did a clean, quick job. He was very polite and helpful.
Lisa H.
2 weeks ago
Associate was polite, kind, courteous and helpful!
Shannon S.
2 weeks ago
Should’ve gotten this service long ago. High quality product and responsive HUMAN phone representatives. Very happy with Mercury.
Joni L.
2 weeks ago
The technician was very pleasant, he worked hard to figure out the ether net connection that he could use. He checked to make sure everything was working before he left.
Bob K.
3 weeks ago
Corbin did a fantastic job with the installation. Very personable and polite.
Katelynd W.
3 weeks ago
The entire experience was smooth and our technician was incredibly friendly and knowledgeable!
Joseph R.
3 weeks ago
Adam was fantastic. He listened to my challenges and set me up for success!
Carla W.
3 weeks ago
And it works where I live!! No more buffering!!
James K.
3 weeks ago
Quick notices on outages
Seth B.
3 weeks ago
William made contact earlier in the morning letting me know he could be there early. I was still at work so I couldn't be there until 1:00 which was my time. He was on-site and ready to go. Got everything installed in a timely manner and showed me how to use the app.
John C.
3 weeks ago
It was installed in one day. The workers were very knowledgeable.
Lenny D.
3 weeks ago
great customer service, have never lost service, even in storms. Fast and reliable!
Marty L.
3 weeks ago
No buying tokens and no breaks in services, everything is fast and efficient. Even during storms when other services would be disrupted Mercury comes through. I'm happy with the service.
Robert L.
3 weeks ago
Angel was very professional and personalable. Made some great recommendations and answered all my quesitons.I am very pleased with the interactions and product information.Thank you Robert
Duane D.
3 weeks ago
Extremely fast speeds well worth the money!
Gene W.
3 weeks ago
Was very knowledgeable of the product and packages! Asked follow up questions to ensure you had all details fully explained and understood!
Rod S.
3 weeks ago
Zachary did a great job on the install. Very professional, friendly and efficient. Excellent communication.
Kristy S.
4 weeks ago
Very timely and explained process throughout the experience.
Joel W.
4 weeks ago
Timely and professional and clean work thanks
Bob S.
1 month ago
Sam and Malachi were excellent during the install - they explained everything and were extremely knowledgeable and interested in making the install as perfect as possible. Our speed has increased substantially and we are happy to be done with spinning hourglass during streaming
Cassie G.
1 month ago
The entire experience was wonderful. The sales person Angel was VERY helpful. The tech that came to our home was AMAZING and so helpful and made this transition go very smoothly. We will recommend to everyone.

Find Out if Mercury 1 Gig Fiber Internet Is Available for Your Home

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Frequently Asked Questions

Yes. For the vast majority of households, 1 Gig (1,000 Mbps) is more than fast enough. It comfortably supports 10 – 20 connected devices, simultaneous 4K streaming, competitive gaming and remote work with large file uploads. With Mercury’s symmetrical 1 Gig fiber, your upload speed matches your download (1,000 Mbps each) at 12 – 18 ms latency, so video calls and cloud backups stay smooth even when the whole house is online.

With 1 Gig you can stream 4K on several TVs at once, download a 150 GB game in minutes, run dozens of smart-home devices, host video calls while others game and stream and upload large files to the cloud without waiting. A single 1 Gig connection can theoretically support around 40 simultaneous 4K streams—far more than a typical home will ever use, which is what makes it a strong future-proof choice.

It depends on your household. For one to two people doing light browsing and streaming, 100 – 500 Mbps is usually plenty and 1 Gig may be more than you need. But if you have three or more people, 10+ connected devices, multiple 4K streams, gamers or someone working from home with heavy uploads, 1 Gig is the right call. Use the household checklist on this page to decide.