About Mercury

Exceptional service forms the foundation of everything we do. We’re committed to being responsive, attentive and proactive in meeting our customers’ needs. We don’t just solve problems; we anticipate them. Our team members go above and beyond to ensure our customers have reliable internet access that powers their lives and businesses.

We pursue excellence in every aspect of our operations. From our technical infrastructure to our customer interactions, we hold ourselves to the highest standards. We continuously improve our network, invest in cutting-edge technology and refine our processes to deliver an internet experience that exceeds expectations in speed, reliability and value.

Our team shares a genuine passion for connecting communities. We’re enthusiastic about the power of technology to transform lives and businesses across the Midwest. This passion drives our innovation, fuels our problem-solving and inspires us to make meaningful connections with the communities we serve.

Trust is earned through consistency, transparency and integrity. We’re committed to clear communication, honest pricing and reliable service that our customers can depend on. We safeguard our customers’ data with the utmost care and build relationships based on mutual respect and accountability.

The digital landscape is constantly evolving, and so are we. We demonstrate persistence in overcoming technical challenges, expanding our network to underserved areas and finding solutions where others see obstacles. We never give up on delivering the best possible internet experience for our customers.